{"id":3490,"date":"2025-11-17T06:55:59","date_gmt":"2025-11-17T12:55:59","guid":{"rendered":"https:\/\/wordpress.destelayr.com\/paquetes-perdidos\/"},"modified":"2026-04-03T18:23:09","modified_gmt":"2026-04-03T23:23:09","slug":"lost-packages","status":"publish","type":"page","link":"https:\/\/wordpress.destelayr.com\/es\/lost-packages\/","title":{"rendered":"Paquetes Perdidos"},"content":{"rendered":"
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Pol\u00edtica de Paquetes Perdidos<\/strong><\/p>\n

En DESTELAYR LLC, trabajamos con empresas de transporte confiables y siempre proporcionamos un n\u00famero de seguimiento para cada pedido. Sin embargo, en raras ocasiones, un paquete podr\u00eda perderse durante el transporte. <\/p>\n

Si su pedido aparece como \u00abentregado\u00bb pero no lo ha recibido, le recomendamos consultar con familiares, vecinos o en la recepci\u00f3n de su edificio. En algunos casos, los transportistas pueden marcar un paquete como entregado antes de entregarlo f\u00edsicamente, por lo que le sugerimos esperar de 24 a 48 horas. Tambi\u00e9n puede contactar directamente con la empresa de transporte (UPS, USPS, FedEx, etc.) para iniciar una investigaci\u00f3n. <\/p>\n

Si el paquete no aparece despu\u00e9s de completar estos pasos, por favor, cont\u00e1ctenos:<\/p>\n

Correo electr\u00f3nico: warehouse<\/span>@destelayr.com, team@destelayr.com<\/a><\/p>\n

\ud83d\udce6 Soporte de Env\u00edos \u2013 WhatsApp<\/strong>
\n\ud83d\udd57 Horario de Almac\u00e9n:<\/strong> Lunes \u2013 Domingo, 8:00 \u2013 11:00<\/p>\n

\ud83d\udcac Contactar con el equipo de almac\u00e9n
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Estaremos encantados de ayudarle a resolver el asunto con el transportista.<\/p>\n

En los casos donde el transportista marca un pedido como \u201centregado\u201d pero no ha sido recibido f\u00edsicamente, DESTELAYR no puede garantizar reembolsos o reemplazos a menos que la investigaci\u00f3n confirme oficialmente que el paquete se perdi\u00f3.<\/p>\n

Gracias por su comprensi\u00f3n y por confiar en nosotros.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n

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Pol\u00edtica de Paquetes Perdidos En DESTELAYR LLC, trabajamos con empresas de transporte confiables y siempre proporcionamos un n\u00famero de seguimiento […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3490","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wordpress.destelayr.com\/es\/wp-json\/wp\/v2\/pages\/3490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.destelayr.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wordpress.destelayr.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.destelayr.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.destelayr.com\/es\/wp-json\/wp\/v2\/comments?post=3490"}],"version-history":[{"count":5,"href":"https:\/\/wordpress.destelayr.com\/es\/wp-json\/wp\/v2\/pages\/3490\/revisions"}],"predecessor-version":[{"id":5141,"href":"https:\/\/wordpress.destelayr.com\/es\/wp-json\/wp\/v2\/pages\/3490\/revisions\/5141"}],"wp:attachment":[{"href":"https:\/\/wordpress.destelayr.com\/es\/wp-json\/wp\/v2\/media?parent=3490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}